If you notice that a conversation, match, like, or visitor has vanished from your account, there are two possible reasons for this occurrence:
Account Deletion
The other user may have deleted their account, deleting the associated conversation, match, like, or visitor from our system.
System Isolation
Our system might have isolated the profile due to suspicious activity, such as scamming or using the platform for commercial purposes, which violates our Terms of Use. In such cases, conversations and other interactions related to the isolated profile will be deleted.
Please note that once a conversation, match, like, or visitor is deleted, it cannot be restored. We prioritize maintaining a safe and trustworthy environment for all our users and take active measures to ensure that our platform remains free from fraudulent activities.